Shipping & Policies


SHIPPING

All orders will be shipped via USPS priority mail. You will be emailed a tracking number upon shipment. Please note we are unable to make changes to your order or shipping address once an order has been received. Please verify your shipping address is correct at checkout before submitting your order. We are not responsible for orders shipped to incorrectly submitted addresses.


INTERNATIONAL SHIPPING

We are currently not offering international shipping on physical products. 


DISCOUNT CODES

Coupon codes must be entered at checkout. If you forgot to enter a coupon code at checkout, we are unable to go back and issue the discount. All items purchased with a discount code are final sale and cannot be returned.


DIGITAL PRODUCTS

Digital products cannot be returned and are therefore, non-refundable. Please email us if you have any specific questions about this before you make a purchase: info@kindredsoulco.com


REFUNDS & EXCHANGES

All sales on digital products are final (see above). We are not offering refunds on physical product purchases at this time. Each book is individually sealed, however, if for some reason your book is damaged in transit please email image(s) of proof within 24 hours of receipt and an exchange may be issued if the book is still sealed. Shipping costs are non-refundable. If you have any further questions regarding refunds please email us at info@kindredsoulco.com